DENTAL AND MEDICAL IT SUPPORT

DENTAL PRACTICE SOFTWARE SUPPORT

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 Dental Practice Software support for your office. 

  • We work with Carestream on many of their software platforms such as Orthotrac, Orthotrac Cloud, Practice Works, Softdent and Windows.

DENTRIX IT SUPPORT

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 Dentrix has the tools to improve your operations, flexibility to expand with your vision and  seamless integration with leading dental solutions. Knockout PC Repair and Consulting has been working with Dextrix for 18 years and can assist to get your office running smoothly due to Dentrix's requirements. 

DEXIS NOW KAVO IMAGING SUPPORT

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 Personalized Service – One number to call for all KaVo imaging brands to creating customized solutions tailored to your growing practice, and helping reduce administrative work for your staff. 

ONSITE AND ONLINE LIVE REMOTE ASSISTANCE

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Running a holiday sale or weekly special? Definitely promote it here to get customers excited about getting a sweet deal.

LOANER PROGRAM

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Walnut Creek PC has spare computers to provide our customers under contract for emergency VIP replacement service in case you have an issue at a desk or operatory. 

TRAINING CENTER

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 Want to have a meeting or staff training. We have a beautiful 2 story workspace in Brentwood, CA that can be used by our customers with full Audio and Visual. Great for building and Office Parties as well. 

DENTAL AND MEDICAL IT EXPERTS

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SOFTWARE AND HARDWARE

 

Knockout PC Repair and Consulting is the most trusted source for Dental office computer solutions, sales and service. Whether we are designing the infrastructure for a brand new office or upgrading an existing one, we supply the best solutions and broader range of options for the client leaving them 110% satisfied.

The value that Walnut Creek PC offers dental offices is fairly simple: We are able to integrate all of the different technologies available to dentists and wrap them into one easy to use environment that's simple. 

SERVICES IN A SNAP SHOT

 *Total Dental Office IT Support. * Intra Oral Installation and Integration. * Computer, Networking & Printer, X-Ray Machine Troubleshooting. * Dentrix, Softdent, Dexis, Practiceworks, plus other Practice Management Support. * Secure Remote Access Setup. * Direct Lines to Practice Management Vendor Support to bypass long holds. * HIPAA Compliance testing. 

MEDICAL OFFICE NETWORK AND COMPUTER SUPPORT

  Accompanying an electronic health record is the need to treat office computer systems as a critical part of the practice.  This   Our approach to supporting medical offices is simple; for a fixed monthly fee, provide the entire IT department – from the CIO to the help desk – to identify and solve computing problems before they interfere with office operations.  This approach results in an environment where providers and staff can focus on patients and billing and ensures the greatest value from your computing investment.   

CALL US TO GET A FREE IT EVALUATION AT YOUR OFFICE

 We will run a full office and network evaluation and provide you with results, recommendations and support options  at no charge. IT evaluation will require about 1 hour of onsite support and non invasive network tests. Hardware analysis will be completed as well. 

Downtown Walnut Creek

 We are happy to  provide our customers the same service and support we have been providing at our downtown Walnut Creek location for over 15 years.